Product Accessories, Repairs, Parts

Product Accessories, Repairs, Parts

Product Accessories
Visit our Online Shop to purchase available accessories. Can't find the item you looking for? Use the Contact Us form to submit an accessory request.

Returning a Product for Repair
To request an RMA (return materials authorization) or ask related questions, use the Contact Us form to submit your request.

Signage Replacement Parts
Products, such as the Marquee-Lite (Tri-Star) and Gas Pricer (Digi-Brite), have been discontinued and parts may no longer be available.
To request parts availability, use the Contact Us form to submit a parts request.
To see a full list of discontinued products, refer to the Legacy Section of the Product Knowledge Base.

Response Time
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
After hour requests are replied to on the following business day.


    • Related Articles

    • Product Warranty

      One (1) Year Standard Limited Warranty Products. Indoor LED scrolling message signs • Tru-Color Series • Banner-Lite Series Window Signs • OPEN signs • OPEN sign with Business Hours Queuing System • Digi-Q Series Other Product Warranties Unlisted ...
    • TC - Purchasing Accessories

      Before making any purchase, it is highly recommended you confirm the model/version sign you have. Click here to find out which model you have. How to Purchase Accessories are only available for purchase directly from our online store. Models ...
    • Product Registration and Warranty Activation

      Congratulations on Purchasing your Pro-Lite Product! Let's make sure you have everything ready for product registration. A copy of your Purchase Receipt or Invoice. Product Model or Item number and Serial Number. Where can I locate the sign ...
    • MQL4 - Software

      Marque-Lite 4-Line (Tri-Star) *Discontinued product - Limited Support. Common Issues • Signs not updating using software. • Software and/or transmitter driver will not run on my new computer. • How can I display the temperature. Solutions As this ...
    • Pricer Controller (RC400, RC400B)

      Model: RC400, RC400B Compatible with all Pro-Lite gas pricer products. Where To Purchase This Product To check availability, use the Contact Us form to submit your request. Downloads Available Below