TC - Reset (Erase All Information)

TC - Reset (Erase All Information)

The following procedure will erase all user information and restore sign to factory settings.

Model: PL-M2014R

  1. Press "ESC".
    Sign will show: [Ed Rn Del Set]
  2. Press "D" for Delete.
    Sign will show: [Pag Tmr Gfx]
  3. Press "P" for Page.
    Sign will show: [PAGE (A-Z,Del) ?A]
  4. Press "DEL".
    Sign will show: [SURE (Y/N) ?]
  5. Press "Y" for Yes.
    Sign will show: [Ed Rn Del Set]
Done!

Models: PL-M2014RV6, IDG-M2014RV6, PL-EMD-3-M2014-V6P1 and PL-XPM2014, PL-EMD-2014-XPMV8

  1. Press "RUN/STOP".
    Sign will show: [STOP MODE]
  2. Press "ESC".
    Sign will show: [Gfx Rst Set]
  3. Press "R" for Reset.
    Sign will show: [SURE(Y/N) ?]
  4. Press "Y" for Yes.
    Sign will show [SYSTEM RESET] momentarily followed by [STOP MODE].
Done!

Need additional assistance?
Refer to the Contact Us page for options to reach a support agent.
Response Time
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
After hour requests are replied to on the following business day.


    • Related Articles

    • TC - Sign Memory

      Any TruColor Version Common Issues • "Memory Full" • Sign not retaining memory • Memory Reset Solutions "Memory Full" refers to a message that will appear on the sign when the maximum amount of characters entry has been reached. To enter additional ...
    • TC - Password

      Any TruColor Version Common Issues • I forgot my password • I entered my password but cannot access the sign Solutions Since it is unknown as to what the original password my be, the only recommended procedure is to force bypass the password and ...
    • TC - Sign

      Any TruColor Version Symptom • Flashing repeatedly. • Beeping repeatedly. • No longer lights up. Solutions Is the original power adapter being used? Here's how to check: Locate the label on the power adapter. The output rating should read 9VAC, 2.5A ...
    • TC - Software

      Any TruColor software version. Common Issues • Error message, "Send Message Fail". • Software does not support my available COM Number. • Sign not updating. No error message. • Software will not run on Windows. Solutions "Send Message Fail" The ...
    • TC - Time & Date FAQ's

      Any TruColor Version • It is normal for the TIME and DATE to reset when power is removed. • The sign will retain the programmed message but not the TIME and Date when power is removed. • If it is essential to keep the TIME and DATE accurate but have ...