TC - Which model do I have?

TC - Which model do I have?

There are 3 TruColor sign models.
  1. TruColor V5 (PL-M2014R)
  2. TruColor V6 (PL-M2014RV6)
  3. TruColor V8 (PL-XPM2014)
V8 (XPM Series) Notes
• Available in other model sizes, i.e. PL-XPM2020, PL-XPM3010, PL-XPM4014, etc.
• The Remote, User's Guide, and Software are the same for this series.
• The Power Adapter will differ for each model size.

How to determine the model.
  1. Label on back of sign will state the model number.
    • For the TruColor V5, look for a model number of PL-M2014R.
    • For the TruColor V6, simply look for "V6"
    • For the TruColor V8, simply look for "XP".
  2. The handheld remote button layout.
      Version 5        Version 6 and 8/XP
    (Discontinued)
              
  3. Sign demo and startup message.
    • The TruColor V5 will show "Pro-Lite" at the beginning of the demo message.
    • The TruColor V6 will show "Version: 6.53" at startup.
    • The TruColor V8 will show "Tru-ColorXP" at startup.
Need additional assistance?
Refer to the Contact Us page for options to reach a support agent.
Response Time
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
After hour requests are replied to on the following business day.



    • Related Articles

    • MQL - Which Model Do I Have?

      Marque-Lite (Tri-Star) *Discontinued product. • Most all signs have been built into custom cabinets similar to the photo below. • Pro-Lite is the manufacturer of only the LED sign itself. NOT the cabinet build. For information regarding the cabinet ...

    • TC - Purchasing Accessories

      Before making any purchase, it is highly recommended you confirm the model/version sign you have. Click here to find out which model you have. How to Purchase Accessories are only available for purchase directly from our online store. Models ...

    • TC - Memory FAQ's

      • The TruColor Series has 26 programmable pages (A-Z). Each page can store an individual message. • Using graphics and effects will take up more memory than letters, numbers, or symbols. • The onboard backup battery will retain any user programmed ...

    • TC - Message Shifting Speed

      • The display is designed to attract attention from 15' to 100' away. • If the shifting speed appears to be too fast, in most cases, you are standing too close to the display. • Stand back at least 20 feet to view the shift speed of the message. If ...

    • TC - Last Page Running

      A few scenarios are explained below for clarity of sign functionality. Model: PL-M2014R Why does my sign revert to the demonstration message when I recycle the power. If your message is completely lost and the demonstration message appears upon power ...